Trilogy’s edge/point portal gets new look

Friday 19th August 2016

Trilogy’s edge/point portal gets new look

On 1st August, Trilogy Technologies launched the latest version of our edge/point portal with a brand new look and feel. Specifically for managed services customers, edge/point provides a real-time consolidated view of your organisation’s unique IT infrastructure assets, in a clean, easy-to-navigate portal.


Trilogy edge/point screen

Integrated with the various tools and platforms used by Trilogy to proactively manage and monitor our clients’ infrastructure, by using edge/point, clients themselves get unique insights into their IT systems including:

  • Infrastructure assets (software and hardware)
  • Security status including anti-virus and patching
  • Incident management and reporting
  • Active directory users and security policy
  • Corporate compliance
  • Service tickets and SLA reporting

“The new dashboard on Trilogy’s updated client portal provides a good clear picture of our overall IT system’s health and makes it much easier to spot potential problem areas at a glance.  It’s the perfect tool for non-IT management to get an understandable overview of system status.” James McElhinney, ITC Group

Clients prioritise the need for monitoring data in real-time and these graphical dashboards deliver the transparency needed to support decision-making in a world of increasingly complex infrastructure environments.

Some of the changes and new features are:

  • New look home screen dashboard; with a Red, Amber, Green status of the entire infrastructure
  • Consolidated views of all back-end systems
  • Enhanced patching and antivirus information
  • Greater visibility of devices – not just servers and workstations
  • New notification sections, providing alerts on expiring warranties and licences
  • Enhanced security access

edge/point portal

“edge/point allows us to have a comprehensive real-time view of our infrastructure and service desk. The dashboard gives a clear status of each aspect of our environment which can be drilled into fast and intuitively to give detailed information.” Russell Cullen, Campion Insurance

This new edge/point portal enables you to see the exact same information Trilogy does – in real time – all in one place.

Read more about edge/point on our product page.