The edge/point portal is part of Trilogy’s Managed IT as a Service and the core information source for Trilogy to deliver and manage the agility, capacity, security and availability of your IT infrastructure.
edge/point provides real-time information about your infrastructure security, assets, users, corporate compliance, service tickets and more. User access provides the ability to produce reports or custom views as required. Graphical dashboards display the data you need to see in a clear, useful way, which can be sorted, exported or emailed for a variety of views.
This comprehensive view of the entire IT infrastructure includes incident management, asset visibility, technical support, change control, high level recommendations and problem management information – valuable knowledge and intelligence for your stakeholders. As a hosted solution, Trilogy is responsible for making sure critical infrastructure services are available – eliminating concerns about backups, disaster recovery, patches and upgrades.
“edge/point allows us to have a comprehensive real-time view of our infrastructure and service desk. The dashboard gives a clear status of each aspect of our environment which can be drilled into fast and intuitively to give detailed information.” Russell Cullen, Campion Insurance