IT projects to prioritise in 2018

Wednesday 17th January 2018
by John Casey

John Casey

IT projects to prioritise in 2018

With 2018 upon us, we asked the Trilogy team to share their thoughts on what they see as most relevant IT projects for our customers in the year ahead.  Here’s what we think are the four IT projects to prioritise in 2018.
  1. Security Assessment

    An Infrastructure Security Audit evaluates the security of a company’s information system by measuring how well it conforms to a set of established criteria. It also helps you dip your toe in the water in terms of both working with an IT partner and checking the effectiveness of your existing cyber security systems and policies.

  2. Infrastructure refresh

Eventually your once brand new infrastructure becomes jaded and is no longer up to the job. A secure and reliable IT infrastructure is essential to ensure your staff and customers have access to the right resources, quickly and easily. An IT infrastructure refresh improves workplace productivity, increases collaboration across teams and ensures the security of valuable data and business services. Read more about Infrastructure Refresh.

You’ll find that the cloud is of much greater importance with an infrastructure refresh this time around. There are many reasons why this is the case, but the main ones are related to the benefits the cloud brings, such as automatic updates, flexibility, mobility, reliability and uptime – Microsoft’s Azure cloud guarantees 99.9% uptime.

  1. Backup and Disaster Recovery as a Service

This appeared separately in our 2017 forecast. We kept them in again for companies who haven’t implemented them yet. GDPR is in 4 months and these two “as a Service” solutions really help you with compliance.

Your Backup as a Service (BaaS) partner firstly helps you define the data requiring protection. Then they design a service which will protect and retrieve that data in the event of a data breach or service disruption.

Disaster Recovery as a Service (DRaaS) helps ensure business continuity by minimising downtime and disruption to customers and employees in the event of an outage. You decide the length of time your business can be without critical information and business applications, and we create the DRaaS solution around that.

When you put the two together, you are in the best possible position should an outage or cyber attack occur.

IT projects to prioritise in 20184. Office 365

We’ve posted about moving your email to the cloud previously, but there is more than just email in Office 365. There’s the automatic backups and updates managed by Microsoft. There’s the 99.9% uptime Azure provides and of course there’s Word and Excel, SharePoint, Skype for Business and OneDrive.

If you are already using those Office 365 applications, here are three lesser known applications that will help make your business life a little easier:

  • Yammer – it was Twitter for organisations and then Microsoft bought it. Only people with access to the email domain (eg have access to Trilogy’s Yammer. It’s a sort of knowledge-base enabling connections between people, teams, offices, information and ideas. And there’s an app!
  • Documentation sharing – you don’t need to download somebody else’s document to make changes. You can work on it, in real-time, together.
  • Delve is a machine learning based, kind of personal secretary. Delve helps you find what you are looking for, displays your most recent work and gives you the option of searching by author and title in a browser style search.

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