In 2017, Avis Ireland engaged in a strategic partnership with Trilogy to standardise, modernise and futureproof its IT infrastructure and outsource ongoing management and infrastructure security.
Avis issued an RFT to select a partner to provide the technology and advise on future projects. It needed to be a highly secure, process-driven managed service. Trilogy was chosen, providing ITIL aligned and ISO27001 certified service. Thus began the process of modernising the infrastructure with a cloud first philosophy.
Trilogy began a process of consolidation across the infrastructure. This included the removal of old infrastructure associated with legacy applications, These applications were migrated to suitable cloud platforms and included Dynamics NAV to Azure, email and file to Office 365 and On-premises Server workloads to Amazon AWS.
Trilogy management agents were then applied to all platforms to enable monitoring, management and usage metrics which are reported via the Trilogy edge/point portal. This enables both Avis and Trilogy teams have a 360 view of the entire infrastructure.
Avis now has outsourced the day to day management of both end user and back end infrastructure. This gives them the ability to focus on core business and processes to drive digital transformation.
Bobby Smith, Head of Digital