In recognising the regulatory burden which the changing environment puts on the travel agent, the Advantage Travel Partnership also offers Advantage Managed Services to significantly reduce costs and remove the tiresome administration of running an agency business, enabling its partners to concentrate on building profitability through targeted sales and marketing activity.
The organisation has invested heavily in the appropriate IT infrastructure to safeguard and protect all data and systems and enable their delivery of services to its members. The Advantage Travel Partnership chose Trilogy Technologies as its trusted IT Partner to help build its IT infrastructure and provide on-going managed services support to enhance the reliability and availability of its services to its partners.
Trilogy provides a fully outsourced helpdesk, on-going administration and management of the company’s infrastructure along with additional application and system monitoring. The Trilogy Edge/Point portal provides comprehensive reporting on all of these activities.
Paul Nunn, Head of Operations