Benefits for CEOs when using a Managed Services Provider
In previous posts we talked about the benefits to your organisation when using an external managed services provider (MSP) as well as some business drivers as to why you might change how you manage your IT.
But what’s in it for you?
What are the benefits for CEOs when using an MSP?
The cloud or not the cloud. Your IT partner will help you determine when and how best to use the cloud to provide the best efficiencies and productivity for your organisation.
Business continuity. How long can your business function if your IT system crashes, your email goes down or there is a power outage? Your IT partner will fix them quickly with the minimum of fuss.
Reduced riskand improved compliance. Government regulations and technologies all change at a rapid pace. When you use an IT partner, we help manage your risk in areas such as compliance and security.
Fully trained staff: Your IT partner makes it their business to have trained, experienced, qualified and certified staff
Value for money. It is more cost effective to let a third party manage your software updates, antivirus and hardware than hiring a full IT department. Your managed IT Services Provider (MSP) is trained in all the latest hardware and software products as soon as they are available.
Always available. Managed Service Providers have a 24 x 7 service desk available to you (contract dependent). Should something happen, you don’t have to go into the office to fix it. Your partner has it under control.
Single point of contact. You have just one number to call for any IT needs such as forgotten passwords, disaster recovery and malware deployment.
Proactive. Your IT partner can predict, prevent and quickly respond to serious issues that lead to extended downtime before you are even aware that there is an issue.
Consolidated view of IT infrastructure. Your IT partner will provide you with access to a web-based portal which enables you to have complete visibility and easy reporting of your IT infrastructure. It also provides real-time information about your service performance, IT assets, security, users and corporate compliance.
An MSP is a network administrator, security consultant and disaster recovery expert rolled into one. So, by working with an IT partner, you don’t need to worry your IT infrastructure. This gives you peace of mind that at least that side of the business is under control and enabling you to stay focused on your business plan.