Our Approach

As mobility, connectivity and cloud converge to create new opportunities in business, Trilogy can help you transform and innovate your IT infrastructure to meet the current demands and future aspirations of your business.

Learn about our 5 step approach

The Trilogy Experience

We are here to help you through the ongoing process of IT infrastructure design, implementation and management.

Irrespective of where your Trilogy journey begins, learnings and insights are used to ensure your IT infrastructure:
  • Operates at optimal levels
  • Serves the needs of the organisation
  • Accommodates whatever may be asked of it in the future
Start here

Data Driven Advice

Our dedicated, trusted team of commercial and technical experts provides advice on every aspect of your IT estate.

From the simplest to the most complex of IT challenges, we are here to guide you and help you make fact-based IT management decisions.
  • Create more value
  • Improve user experience
  • Secure the business from external threats.
NEXT »

Flexible Design

We take the time to understand what drives success in your business.

We design secure, powerful, scalable IT infrastructure and services that simplify IT management, improve efficiency and respond quickly to your changing priorities.
  • Transition to agile IT infrastructure
  • Optimise IT service management
  • Integrate security, continuity and disaster recovery planning
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Agile Implementation

Implementation is critical to successful transition.

Working under a clearly defined implementation plan, our team of experts will ensure that risk and downtime are minimised and all changes are managed and documented appropriately:
  • Dedicated service management team
  • Deep legacy environment experience
  • World class technology partners
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Streamlined Management

Agile IT infrastructure can change how you do business.

By helping you streamline your IT infrastructure management we can help you leverage its ability to support and underpin your business needs.
  • Defined service management and support processes
  • edge/point IT infrastructure performance portal
  • Problem identification and root cause analysis
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Performance Analysis

edge/point, our IT infrastructure portal, provides complete and accurate visibility of how your IT environment is performing.

By analysing this edge/point information stream we can help you makes changes that eradicate point problems, identify potential capacity shortfalls and anticipate future needs.
  • Incident tracking and management
  • Asset visibility and utilisation
  • Change management and control
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Transforming your IT environment

By designing, building and managing agile IT infrastructure and IT services across physical, virtual and cloud environments, we can help you to:

MANAGE DISRUPTIVE CHANGE
IMPROVE INFRASTRUCTURE VISIBILITY
STREAMLINE PROCESSES
ERADICATE COMMON POINT PROBLEMS
PROTECT AND FUTURE-PROOF YOUR BUSINESS

6 reasons to choose Trilogy

Client engagement process

Before we act, we observe, we listen. We take the time to understand what your business wants to achieve and how your technology can help you achieve it. Whether you come to us for Managed IT as a Service, IT consultancy or a stand-alone IT Solution, our comprehensive on-boarding process ensures we are commercially and technically aligned with your business.

Your trusted IT Support partner

We are here to support you. Our technical and account management teams understand your immediate and long term needs and work with you to improve your IT performance. Our technology partner network allows us to offer best of breed advice to you. This combination of support, expertise and technology has been consistently recognised by MSP Mentor and Deloitte.

Future proofing your IT infrastructure

Agile businesses demand an agile IT infrastructure that drives efficiency, flexibility and responsiveness. Combining a forward-thinking mindset with legacy environment experience we help you to transition to an agile IT infrastructure that is aligned with your business strategy.

Automation & infrastructure intelligence

Edge/Point, our proprietary infrastructure-monitoring portal provides complete, continuous and accurate visibility across all your environments. Intelligent alert routing, automated alert escalation paths and live reporting provides complete visibility on IT infrastructure performance without information overload.

Roadmapping your IT future

A Business and IT strategy will determine where you are, where you want to go, and how to better leverage the resources available. We guide you through the process of developing an IT Roadmap in order to strategically align your technology and business objectives.

Best-fit, best of breed technologies

Co-management of your IT function allows you to concentrate on core business goals. Our global-outlook, culture of innovation and partnerships with the world’s foremost technology innovators means you automatically get direct access to best-of-breed technology strategies that drive the world’s most successful businesses.

Trilogy Technologies helps our clients transform and innovate their IT function

CREATE<BR/> BUSINESS VALUE

CREATE
BUSINESS VALUE

CREATE BUSINESS VALUE
Say yes to managed IT infrastructure that will help you drive growth, reduce costs and improve business agility.

OPTIMISE SERVICE DELIVERY

OPTIMISE SERVICE DELIVERY

OPTIMISE SERVICE DELIVERY
Say yes to delivering technology service excellence to your customers and end-users

PROTECT YOUR BUSINESS

PROTECT YOUR BUSINESS

PROTECT YOUR BUSINESS
Say yes to having your business continuity, governance and security technology risks actively managed.

FUTURE PROOF IT INFRASTRUCTURE

FUTURE PROOF IT INFRASTRUCTURE

FUTURE PROOF IT INFRASTRUCTURE
Say yes to scalable, cloud technologies that give you the choice and flexibility to change and adapt.

Interested in the Trilogy approach?